FREQUENT QUESTIONS
Yes, we have physical stores in Barcelona, Sitges and Sant Cugat.
We invite you to visit us to see and try our collections in person: https://lacomet.com/en/pages/nuestras-tiendas
Yes, we ship worldwide. You can check shipping costs and times here: https://lacomet.com/pages/envios
It depends on where you live.
National orders are delivered within 24-48 business hours and international orders between 2-7 business days.
Through our returns portal you can return your online purchase within 15 days.
If the purchase was made in a physical store, it must be returned to any of our stores.
You can find all the details of the returns here: https://lacomet.com/en/pages/devoluciones
It is a personalized fragrance created especially for La Comet garments. We have the Mikado format for the home available for sale in stores and online.
On each product page you will find the details of how each item sizes, as well as its measurements.
You can contact us through WhatsApp to offer you more personalized help.
We recommend washing our garments with cold water and a short/delicate program. We also recommend not using a dryer and ironing the garments inside out.
Our textile collection is designed in Barcelona and produced 100% in Italy. We produce very short collections to ensure that there are no surpluses in production and to be able to adapt to your own demand.
You can contact us through the following channels:
- Via telephone or WhatsApp at 633 172 357.
- By sending an email to hello@lacomet.com .
- Through our Instagram profile @la_comet .
Customer service hours are Monday to Friday from 10 a.m. to 7 p.m
To find out if the item you are interested in is available in your nearest store, you can contact us at 633 172 357.
However, we suggest you call the store directly to reserve it.
Please note that the products available in our online store are not always found in physical stores, and vice versa.
In the last step of the purchasing process you can insert the discount code in the “Discount code” box.
* Remember that promotional codes cannot be combined with other offers and are valid only in our online store and for single use.
You can buy a gift card in any of our physical or online stores.
At the moment, gift cards generated in stores cannot be redeemed through the website. Likewise, it is not possible to buy in a physical store with an online gift card.
Of course, remember that both gift cards and vouchers do not expire!
Add a note to the order indicating the invoice request and you will receive it by email.
If any problem arises, we recommend that you contact us at hello@lacomet.com. We will reply to you as soon as possible
We are sorry that the item you want is out of stock. We work with small collections and limited stocks.
To find out if a product will be replaced, we recommend you send an email to hello@lacomet.com or contact us through our WhatsApp. We will respond to your query as soon as possible
Send your CV to jobs@lacomet.com and our human resources colleague will review your application. Good luck!