FREQUENT QUESTIONS
Oui, nous avons des magasins physiques à Barcelone, Sitges, Sant Cugat et Minorque.
Nous vous invitons à nous rendre visite pour découvrir et essayer nos collections en personne.
Découvrez tous nos magasins en cliquant ici.
Oui, nous livrons partout dans le monde. Vous pouvez consulter les frais de port et les délais de livraison en cliquant ici.
It depends on where you live.
Domestic orders are delivered within 24-48 business hours and international orders within 2-7 business days.
Orders with in-store pickup will arrive within 7-9 business days.
You can find all the details about delivery times and shipping costs by clicking here
Through our returns portal you can return your online purchase within 15 days.
If the purchase was made in a physical store, it must be returned to any of our stores.
You can find all the details about returns by clicking here .
Il s'agit d'un parfum personnalisé, créé spécialement pour nos boutiques et vêtements LA COMET.
Le format Mikado pour usage domestique est disponible à la vente en magasin et en ligne.
On each product page you will find details of how each item is sized, as well as its measurements.
You can contact us via WhatsApp for more personalized help.
Nous recommandons de laver nos vêtements à l'eau froide en cycle court/délicat. Nous déconseillons également l'utilisation d'un sèche-linge et recommandons de repasser les vêtements à l'envers.
Notre collection textile est conçue à Barcelone et entièrement fabriquée en Italie. Nous produisons des collections en très petites séries afin d'éviter tout surplus de production et de nous adapter à vos besoins spécifiques.
You can contact us through the following channels:
- By phone, by calling +34 633 172 357.
- Sending a WhatsApp message to +34 633 172 357
- By sending an email to hello@lacomet.com .
- Through our Instagram profile @la_comet .
Customer service hours are Monday to Friday from 9:00 a.m. to 5:45 p.m.
To find out if the item you are interested in is available at your nearest store, you can contact us by phone at 633 172 357.
However, we suggest calling the store directly to reserve it. You can see details of all our stores by clicking here.
Please note that products available in our online store are not always available in physical stores, and vice versa.
In the last step of the purchase process you will be able to insert the discount code in the “Discount code” box.
* Remember that promotional codes cannot be combined with other offers and are valid only in our online store and for one use only.
You can buy a gift card in any of our physical stores or the online version by clicking here.
Currently, gift cards issued in stores cannot be redeemed online. Similarly, it is not possible to use an online gift card for in-store purchases.
However, remember that both gift cards and vouchers do not expire!
Ajoutez une note à votre commande indiquant votre demande de facture et vous la recevrez par courrier.
En cas de problème, nous vous recommandons de nous contacter à l'adresse hello@lacomet.com . Nous vous répondrons dans les plus brefs délais.
We regret that the item you want is out of stock. We work with small collections and limited stock.
To find out if a product will be restocked, we recommend sending an email to hello@lacomet.com or contacting us via WhatsApp at +34 633 17 23 57. We will respond to your inquiry as soon as possible.
Envoyez votre CV à jobs@lacomet.com et notre collègue des ressources humaines examinera votre candidature. Bonne chance !












